Terms of Service

Last Updated: 10.04.2025

Welcome to smartheat.us. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

1. Acceptance of Terms

By using smartheat.us, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Changes to Terms

smartheat.us reserves the right to modify or update these Terms at any time without prior notice. Your continued use of the Services after any such changes constitutes your acceptance of the updated Terms. We encourage you to review this page periodically.

3. Description of Services

smartheat.us provides brief description of services – for example, “smart heating solutions, product sales, and related support services”. We strive to deliver accurate and timely information; however, we do not guarantee that the content or functionality of our Services will always be error-free, complete, or current.

4. User Accounts

  • Registration: To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as needed.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. smartheat.us is not liable for any loss or damage resulting from your failure to protect your account.
  • Prohibited Conduct: You agree not to use your account to engage in any activity that violates these Terms or applicable law, including, but not limited to, the transmission of harmful, abusive, or illegal content.

5. Payment and Refunds

  • Payment Terms: If you purchase any products or services through smartheat.us, you agree to pay the applicable fees as indicated at the time of purchase. All payments are processed securely via our third-party payment providers.
  • Refund Policy: Our refund policy is available on our website [provide link or description if applicable]. Please review the policy carefully before making any purchases.
  • Taxes and Charges: You are responsible for any taxes or additional charges that may apply in connection with your purchase.

6. Intellectual Property

  • Ownership: All content, features, and functionality provided on smartheat.us, including text, graphics, logos, images, and software, are the exclusive property of smartheat.us or its licensors and are protected by copyright, trademark, and other intellectual property laws.
  • Limited License: smartheat.us grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services solely for personal, non-commercial purposes, subject to these Terms.
  • Restrictions: You agree not to modify, reproduce, distribute, create derivative works from, publicly display, or exploit any content available on our Services without our prior written consent.

7. User-Generated Content

  • Responsibility: Any content you post, upload, or otherwise transmit through smartheat.us remains your responsibility. You agree that you will not post any content that is unlawful, harmful, or otherwise objectionable.
  • License to Use: By submitting user-generated content, you grant smartheat.us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, display, and create derivative works of such content in connection with our Services.
  • Monitoring: smartheat.us reserves the right, but is not obligated, to monitor or remove any user-generated content that violates these Terms.

8. Disclaimers and Limitation of Liability

  • Disclaimer of Warranties: The Services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied. smartheat.us does not guarantee that the Services will be uninterrupted, error-free, or secure.
  • Limitation of Liability: In no event shall smartheat.us, its affiliates, directors, employees, or licensors be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Services, even if advised of the possibility of such damages.
  • Force Majeure: smartheat.us is not liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, acts of government, or other unforeseen events.

9. Indemnification

You agree to indemnify, defend, and hold harmless smartheat.us and its affiliates from any claims, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from your use of the Services, your violation of these Terms, or your infringement of any rights of a third party.

10. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws without regard to its conflict of law provisions.
  • Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved through mediation/arbitration in specified location or through the courts of specified jurisdiction, as mutually agreed by the parties.

11. Termination

smartheat.us reserves the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if you violate these Terms. Upon termination, all rights granted to you under these Terms will immediately cease.

12. Miscellaneous

  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and smartheat.us regarding the use of the Services.
  • Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
  • Waiver: The failure of smartheat.us to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by smartheat.us in writing.

If you have any questions or concerns about these Terms, please contact us at info@smartheat.us.