Privacy Policy
Last Updated: 10.04.2025
Welcome to smartheat.us (“we”, “us”, or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have regarding your information when you use our website and services (the “Services”). By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our Services.
1. Information We Collect
1.1 Personal Data
We may collect and process the following types of personal data when you interact with our Services:
- Contact Information: Your name, email address, mailing address, and phone number.
- Account Information: If you register an account, we may collect your username, password, and other details you provide.
- Payment Information: When you make a purchase, we collect payment details (processed securely via third-party payment processors).
- Correspondence: Any information you provide when contacting us or subscribing to our newsletters.
1.2 Non-Personal Data
We also collect non-personal data which does not directly identify you, such as:
- Usage Data: Information about how you use our website (e.g., pages visited, links clicked, time spent on pages).
- Technical Data: Information about your device, browser type, operating system, and IP address.
- Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies. Please see section 4 for details.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and Improving Our Services: To operate, maintain, and enhance our website, process transactions, and deliver the products and services you request.
- Communication: To send you updates, newsletters, marketing communications, or respond to your inquiries.
- Personalization: To customize and improve your experience on our website.
- Analytics and Research: To analyze trends, monitor usage, and improve the functionality and performance of our Services.
- Legal Compliance and Security: To comply with legal obligations, protect our rights, and maintain the security of our systems.
3. How We Share Your Information
We do not sell your personal data. However, we may share your information in the following cases:
- Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, sending communications, or analyzing data. These providers are required to protect your information and use it only for the purposes we specify.Service Providers: With trusted third-party vendors who assist us in operating our website, processing payments, sending communications, or analyzing data. These providers are required to protect your information and use it only for the purposes we specify.
- Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and interests.
- Business Transfers: In connection with mergers, acquisitions, or asset sales, your personal data may be transferred as part of the transaction. In such cases, we will notify you of any changes in the ownership or control of your data.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
- Cookies: Small text files stored on your device that help us remember your preferences and analyze usage.
- Tracking Tools: We may use analytics services (such as Google Analytics) to monitor and analyze website traffic and usage patterns.
- Your Choices: Most browsers allow you to control cookie settings. You can set your browser to reject cookies, but this may limit your ability to use some features of our Services.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to secure your data, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge that we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request deletion of your personal data under certain circumstances.
- Restriction: Request restriction of processing of your data.
- Objection: Object to the processing of your data or request data portability.
To exercise these rights, please contact us using the details provided in section 8. We will respond to your request in accordance with applicable law.
7. International Data Transfers
Your personal data may be transferred to, and maintained on, computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. We take steps to ensure that any such transfers comply with applicable data protection regulations and provide an adequate level of protection for your personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We encourage you to review this page periodically. The updated version will be effective as of the “Last Updated” date stated at the beginning of this Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@smartheat.us.
